If you are looking for a way to reply faster to your leads on The Bash while maintaining a professional and personalized response, our saved response tool can help.
In this blog, learn everything you need to know about saved responses, including how to create and use them, how to personalize them, and tips for writing your first saved responses.
What Are Saved Responses?
Saved responses are pre-drafted templates that you can create and save within your Member Control Panel on The Bash. For example, you can create different saved responses depending on whether or not you're available for the event, the type of lead or event, the service being requested, and more!
Once created, you'll have the option to choose from your saved responses when replying to your leads on The Bash. By utilizing saved responses, you'll be able to reply faster to incoming requests, leading to more bookings.
Fun fact: Almost 90% of our top 100 bookers on the site have at least one saved response and on average, they have 7 total saved responses.
How to Create Saved Responses
Follow these quick steps to locate and create your saved responses from your Member Control Panel:
-
Log in to your Control Panel.
-
In the navigation under the 'Leads' tab, click the Saved Responses link
-
Click the 'Create Saved Response' button and chose whether you want to create a saved response for a quote or decline response.
-
Enter all the information on the page about the saved response.
For a saved response for a quote, enter a name for the saved response, rate & payment information, and a personal message. For a decline saved response, enter a name for the saved response, a decline reason and a personal message. -
Click the 'Save' button.
How to Edit Your Saved Responses
Once you create saved responses, it's easy to edit and update them! You will see they are organized by your saved responses for quotes and for declines. Follow these quick steps to edit your existing saved responses.
-
Log in to your Control Panel
-
In the navigation under the 'Leads' tab, click the Saved Responses link
-
You'll see all of your saved responses on this page. Click the edit icon next to the saved response you are looking to edit. You can also click the trash icon if you're looking to delete a saved response.
- On the next page, you can make any desired edits to the saved responses and click the "Save" button at the bottom once you're done.
How to Utilize and Customize Your Saved Responses
Once you've created a few saved responses, it's now time to actually use them! You have the ability to continuously access, customize, and send your saved responses as needed.
Follow these easy steps to utilize your saved responses:
-
Log in to your Control Panel and go to your Leads tab
-
Select the lead you would like to respond to
-
On the 'Lead Response' page, you'll see a link in the upper right corner that says 'Insert a Saved Response'. Click that link and choose the saved response that you would like to use.
-
Once you have selected the saved response, you can then further customize it if needed for that particular lead.
How to Save a Previously Submitted Quote or Decline Response
After you send a quote or a decline to a lead, you can go back and save it as a saved response.
Follow these steps to save a previously submitted quote or decline response:
-
Log in to your Control Panel and go to your Leads tab
-
Choose the lead for which you'd like to save the response by clicking on it
-
On the 'Lead Details' page, you'll see a 'More options' link in the upper right corner. Click that link and choose 'Save as Saved Response'. The response will be saved to your saved responses and you can then edit the Saved Response Name.
How to Personalize Your Saved Response
When selecting your saved response and responding to a party planner, we recommend adding personalization to the response so it's unique to each planner and their event. See below for a few ways we recommend customizing your saved responses.
-
Always utilize the party planner's name.
-
Refer to their specific event and if it's a celebratory event like a wedding or anniversary, make sure to say congrats!
-
Point out something you love or something that excites you about their event and how you can help make their event come to life.
-
Include pricing specific to their event.
-
Consider including a few dates/times that you're available to speak with them more about their event and answer any questions they have.
We put together some ideas for creating your saved responses below. Keep in mind, these are just starter templates—you should customize these and make them your own to ensure you stand out from other vendors that planners may be getting responses from.
Saved Response Templates
-
Available for the event:
Hi {First Name},
Thank you for reaching out to me for your {event type}. I am excited to say that I available on {date} and would love to be a part of your {event}! I've been performing as a {vendor type} for over {number of years} years and, if you haven't already, you can check out some of the photos/videos from past events I've been hired for on my profile.I'd love to chat more about your upcoming event to answer any questions you may have. I'm available this week on {days} if you'd like to schedule a time to speak further over the phone or video chat.
I look forward to hearing from you!
All the best,
{Name} -
Unavailable for the event:
Hi {First Name},
Thank you for reaching out to me for your {event type}. Unfortunately, we are unavailable on {date}, but please do keep us in mind for any events you may have in the future.
Good luck with the rest of your planning and we wish you a fantastic event!
All the best,
{Name}
—
Download our How to Respond Like a Pro Checklist to get more tips for responding to party planners!
If you have any additional questions about saved responses, please contact us at info@thebash.com. We're always here to help!
